Frequently Asked Questions

**Frequently Asked Questions (FAQ)**

**1. What payment methods do you accept?**
We accept various payment methods, including credit/debit cards (Visa, MasterCard, American Express), ApplePay, and other secure payment options. 

**2. How can I track my order?**
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your shipment on the carrier's website.

**3. Do you offer international shipping?**
No, we do not offer international shipping at this time.

**4. What should I do if I received a damaged or wrong item?**
If you received a damaged or incorrect item, please contact our customer service team within 7 days of receiving your order. We will assist you in resolving the issue.

**5. Can I change or cancel my order?**
Once an order is placed, we begin processing it immediately. If you need to make changes or cancel your order, please contact us as soon as possible. We will do our best to accommodate your request before shipping.

**6. What is your return policy?**
All sales are final. We do not accept returns or exchanges on any items purchased through our store. Please ensure you review your order carefully before completing your purchase.

**7. How can I contact customer service?**
You can reach our customer service team via email at info@nipomowesternwear.com or by phone at (805)723-5034.

Our business hours are

Monday-Friday 10AM -7PM PST

Saturday, Sunday 10AM - 6PM PST